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By Lisa Ryan

Lisa Ryan

The COVID-19 pandemic has certainly changed business. Employees who have never worked from home are now finding themselves on their own, trying to focus on their work while dealing with lots of distractions — kids, pets and home life temptations ranging from Netflix to laundry.

Just because “social distancing” is in place, doesn’t mean that managers should be out of touch with their people. Here are a few ways that business leaders can continue to connect with team members when they don’t have the option of in-person interaction.

■ Check-in and offer support — Whether you’ve had to lay off your employees or you’ve offered them the opportunity to do their work from home, the chances are good that they are stressed out. Pick up the phone and see how they’re doing. Let them know you’re there for them if they need you. Showing that you trust your employees is incredibly important right now. Share with them that you believe they care about the company, their work and want to do a good job. If you have a concern about an individual’s productivity, schedule a conversation to talk through what’s going on and how you can help.

■ Be transparent — No one knows when this crisis will be over and what the overall impact on business will be. Managers should share both positive and negative implications with their team members to give them a realistic picture of what’s going on. Create a safe space for your employees to share their concerns as well as their ideas for improvement.

■ Set objectives — Give your employees specific goals to achieve during their work-from-home period. Don’t overload them, but instead, allow them to have small successes and victories along the way. As it looks right now, people are going to be working remotely for the foreseeable future. Make sure your team can connect to the technology they need to do their job. Ensure that they have the tools to get their job done. Ask them what else they need to be productive. Do everything you can to make adjustments and minimize their frustrations.

■ Encourage out-of-the-box thinking — With all the disruption that’s happening in business and industry right now, this may be the ideal time to let your employees experiment with new processes, products and technology. Don’t think that you must figure everything out by yourself; ask your employees for their ideas and suggestions to handle different situations. Even though some jobs have decreased or stopped altogether, you probably have new priorities now in place. Ask your team for input on activities and responsibilities they should be focusing on to get you through both the short term and the long run.

■ Acknowledge contributions — As employees reach their objectives, make sure to let them know how much you appreciate their efforts, and how it’s helping the organization get through this difficult time. Be specific in your praise, and let your staff know that you are paying attention to the excellent work they are doing. How you treat your employees now may determine whether they decide to stay with you once the crisis is over. A simple “thank you” goes a long way.

The Gallup organization has found employees have four universal needs that employees have of leaders. They are: trust, compassion, stability and hope. In these times, the need for such traits is stronger than ever.

One tool Gallup offers is a short pulse survey for your employees to share their feedback with you. Use these statements to poll your people, and then prioritize your ACTIONS on the areas that you score lowest.

Here are the poll statements:
1. My leadership has a clear plan of action.
2. I feel well-prepared to do my job.
3. My supervisor keeps me informed about what is going on.
4. My organization cares about my well-being.
5. Over the past 24 hours, how often have you been practicing social distancing?

COVID-19 is having an unprecedented impact on every business right now. Here’s the good news. This pandemic is forcing organizations to consider every area of their business differently than ever before. Remote working, using online platforms like Zoom and Facebook Live, and new ways of safely delivering products are just a few examples of the positive changes that have already happened. You can bet that there are many more changes on the way that will make a positive impact on our economy and in the world.

Take advantage of this opportunity to change, grow and prepare your organization for long-term success.

Lisa Ryan (www.lisaryanspeaks.com) is a Certified Speaking Professional, engagement and retention expert, culture consultant and author of the book, “Manufacturing Engagement: 98 Proven Strategies to Attract and Retain Your Industry’s Top Talent.”

Nichols Holds Annual Dinner, Presents Supplier Awards

The Nichols annual supplier dinner was held March 2, 2020. During the event, Nichols honored its strategic suppliers and supplier representatives from the prior year.

Every year, Nichols’ sales representatives and its management team are surveyed about their suppliers and supplier representatives. As a result, there were six awards presented at the ceremony.

Pictured from left to right, are: Rick Molnar, Spartan regional manager; James Rodriguez, Spartan regional manager; Kevin Rahrig, Nichols COO; Brian L’Heureux, Spartan divisional manager; Todd Seabert, Spartan regional manager; and, Chris Olthoff, Nichols, vice president of operations.

Among of the winners were:
• Nichols 2019 Supplier of the Year: Spartan Chemical, and,
• Nichols 2019 Supplier Representative of the Year: Bryan Maciukiewicz, Essity.

“It’s rewarding for us to know that our strategic suppliers are so supportive of our growth in this ever-changing industry,” said Kevin Rahrig, Nichols COO. “We are excited to see where our valued partnerships take us in 2020.”

Nichols has been a preferred distributor to the industrial, education, building service contractors, healthcare and lodging industries since 1936 by assisting customers with solutions for clean and healthy facilities and safe shipment of products. Based in Norton Shores, MI, with branch locations in Grand Rapids, Greater Detroit, Holland, Traverse City, Bowling Green and Cleveland, OH, Indianapolis, IN, and Decatur, IL. Nichols leads the industry with a You First service model of innovation, knowledge and excellence.

For more information about Nichols, visit www.enichols.com.

Modern Maintenance Solutions Offer Flexibility
By Rachel Olsavicky, regional marketing manager, commercial & public interest at Essity

Today, many high-traffic venues such as educational facilities, hospitals and stadiums have restrooms with various designs and layouts, which require different hand towel solutions. This not only adds a level of complexity in inventory management, but also creates challenges for facility service managers and staff members who are responsible for servicing multiple restrooms across a single facility.

To address this challenge, Tork developed two new solutions specifically designed to help maintenance professionals service all restrooms in high-traffic facilities with a single refill. In April 2020, Tork launched Tork PeakServe® Mini and Tork PeakServe® Recessed Cabinet Adapters. These solutions, which serve as extensions of the award-winning Tork PeakServe® Continuous™ Hand Towel Dispenser, help facility managers ensure their facility operates more efficiently.

Finding The Perfect Fit

When Tork PeakServe® Continuous™ Hand Towel System launched in 2018, it set a new standard in high-capacity dispensing. The new dispensing additions, Tork PeakServe Mini and Tork PeakServe Recessed Cabinet Adapters, allow facility managers to experience the same benefits of the original Tork PeakServe system such as easy, flexible refilling, and improved efficiency — without compromising on design.

Tork PeakServe Mini is the slimmest and smallest high-capacity dispenser on the market with 1,230 towels, making it ideal for smaller restrooms in high-traffic facilities. The dispensers are quick to refill, allowing staff to focus on other cleaning needs.

Tork PeakServe Recessed is an adapter that comes in two sizes, allowing users to retrofit existing stainless-steel recessed cabinets into a high-capacity, high-performing dispensing system. The adapters are compatible with many types of recessed cabinets. Unlike expensive and time-consuming renovations, it takes just five minutes to install, saving staff time and effort.

Improving Your Sustainability Footprint

New Tork PeakServe solutions also make facilities more sustainable. The system delivers towels one-at-a-time, which reduces waste and overconsumption. Tork PeakServe dispensers are ADA compliant, and Tork Easy Handling™ refills reduce the burden for staff members who are responsible for carrying and handling refills. The hand towels are FSC® certified, guaranteeing they meet the highest environmental standards. They are compressed by 50 percent*, which results in more efficient handling, transportation and storage. In addition, the continuous toweling technology does not result in any stub rolls.

More Options, Better Solutions

With the expansion of the Tork PeakServe family, all restroom types within a high-traffic venue – no matter the size or layout – will be able to take advantage of the proven benefits of Tork PeakServe without worrying about managing different types of refills. Regardless of whether you already have a Tork PeakServe system or are considering an upgrade to your current restroom solution, the new Tork PeakServe assortment allows facility managers to use the same system throughout an entire facility, allowing teams to work smarter, not harder.

The idea is simple: by offering more flexibility for different needs, your staff will be better prepared to think ahead and do more to improve the overall guest experience.

To request your free trial, visit www.TorkUSA.com/peakserve.

*Compared to Tork Universal refills and folded towel dispenser 552000.

From Intercon Chemical
Hospital Grade Pure® Hard Surface Disinfectant

Hospital-grade Pure® Hard Surface disinfectant has been added to the EPA’s List N: Disinfectants for Use Against SARS-CoV-2 based on its efficacy against the Human Coronavirus.

How it Works:
Pure® Hard Surface disinfectant is a hospital-grade cleaner and disinfectant, yet has a level IV toxicity rating - the lowest toxicity rating available from the EPA. It does not contain any harsh toxic ingredients like bleach, alcohol, quaternary ammonium compounds or hydrogen peroxide, which means it is safe to use around babies, pets, and the elderly as well as health professionals, facilities managers and others who want and need low toxicity – on food surfaces, pacifiers, bottles, toys, pet food bowls and chew toys, walkers, bed rails, medicine containers, and more – without a rinse. Pure is also environmentally friendly and, unlike other disinfectants which must remain on surfaces for 10 minutes before being wiped off, has an efficiency of 30 seconds and remains active on hard surfaces for up to 24 hours.

What It Works On:
Pure® Hard Surface disinfectant is non-corrosive, non-flammable and approved for use on food-contact surfaces (like countertops and cutting boards), door handles, light switches, computer keyboards and even on children’s toys and pacifiers. For the past six years, the disinfectant has been used by cruise lines, hotels, restaurant chains, schools, airports, train and bus stations and other public venues to eliminate influenza, human coronavirus, Norovirus, MRSA, e.Coli, Hepatitis B, RSV and others.

Where and How to Buy:
Pure® Hard Surface disinfectant is available to individuals through its website as well as to organizations through distributors. The product comes in three-ounce TSA-approved travel-size bottles as well as quart, gallon and 2.5-gallon containers for home and commercial use. Pricing is competitive with other commercial ready-to-use formulations. For complete information and FAQ’s, visit www.clearlybetter.com.

From Intercon Chemical
Since Germs Are Invisible, How Do You Know If Your Disinfectant Is Efficient And Effective?

Be sure to read the label.

Disinfectants and the labels are only allowed to make specific claims after they have passed stringent testing and been authorized by the United States Environmental Protection Agency. Also, not all disinfectants are created equal. Some have faster germ-killing times, and some should never be used without gloves and a face mask. Speedy kill claims and low toxicity levels are important for effectiveness and safe use, so it pays to read labels, and select new and modern disinfectants such as PURE Hard Surface Disinfectant that are both most effective and have the lowest level of warnings on the label.

Disinfectants can kill many germs around the home and office, but can also be harsh.

What products are your favorites, and why, and how can you use disinfectants and also be planet and home-friendly, so kids and adults aren't inhaling toxic fumes all day?

My favorite is the best combination of safe and super effective PURE Hard Surface Disinfectant. It kills germs in seconds (like Human Coronavirus: in 30 seconds) and it has the lowest toxicity level as determined by the EPA. It can be used on food contact surfaces, baby toys and pacifiers and even pet food bowls — without a rinse.

What is the biggest mistake people make when using disinfectants?

First is using the wrong disinfectant — not reading the label and assuming all disinfectants are effective and safe — when many are slow to kill germs, only kill a small number of germs and require safe use. Light switches, door handles, cell phones, restroom surfaces, etc. are potentially re-infected every time someone touches them, so make it a point to spray and wipe all high touch surfaces as many times as practical throughout the day — particularly if there are children, teenagers or elderly persons in the home, and, who may not read directions on the label. Most have a dwell time of up to 10 minutes that the surface must remain wet before wiping to kill organisms. PURE Hard Surface Disinfectant has an efficiency of 30 seconds.

Where/when in the home should wipes versus spray be used?

Wipes are convenient to keep in a purse, brief case or backpack, for use when away from home and the need to touch surfaces like shopping carts, door handles, etc. arises. When at home, it is best to use a spray and wipe disinfectant because wipes become dirty quickly and a wipe can be overloaded so it loses its disinfectant material and loses effectiveness. Keep a spray bottle of disinfectant in every bathroom, at the kitchen counter and in the nursery

On what surfaces should you use disinfectants versus a regular cleaner?

Glass cleaner is good for windows, mirrors and some other glass surfaces, and is not the best product to use on everything. When you need to do more than just clean hard surfaces, especially “high touch surfaces,” use a cleaner and disinfectant which can be used to both clean and disinfect almost any surface — door handles, light switches, bathroom fixtures and handles, kitchen and food prep surfaces, car door handles and steering wheel, cell phones, non-porous kids toys, pacifiers, plastic clothes hampers, walkers, chair arms, table tops, bed rails and night stands, medicine containers and even pets bowls and chew toys.

Tolco Corporation’s Soakit™ All-Natural Absorbent

Tolco Corporation, a manufacturer of product solutions for the janitorial, industrial, food service, automotive, beauty and barber, animal health, and safety markets, offers Soakit™, an all-natural absorbent for liquid spills of all types.

“Soakit is made from all-natural materials and is safe to use on any surface without residue or buildup. A light, pleasant fragrance helps to instantly mask any odors. Soakit is available in recyclable 1-pound packages, or a bulk packed 25-pound box,” said Tolco.

Visit www.tolcocorp.com, or call 800-537-4786 for additional information.

New Hires At Nexstep

Beth Spencer

Nexstep Commercial Products has hired Beth Spencer as accounts receivable associate where she has joined the corporate staff in Springfield, OH. She recently moved to Ohio from Wisconsin to be closer to family.

The billing specialist and accounting assistant position she held previously was for a company that offered specialized heavy-hauling trucking services, as well as material hauling dump truck services. Prior to that, she worked for a crane, rigging, and heavy-haul company processing the billing and overseeing safety certifications and programs for the crane department.

Spencer is currently working on a Bachelor of Science degree, with a major in business management, at Western Governors University.

Nexstep is the exclusive licensee of O-Cedar.

Brent Hadden

Nexstep also announced that Brent Hadden has joined the company as logistics supervisor in Paxton, IL. Hadden previously was with Hearthside Food Solutions, a company that packages pet food in Gibson City, IL, where he was warehouse supervisor. He worked at Hearthside over 12 years.

For more information, visit www.ocedarcommercial.com.

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| 204 E. Main St., P.O. Box 130 | Arcola, Illinois 61910-0130, USA
(800) 598-8083 (217) 268-4959 Fax: (217) 268-4815 | email: rankinmag@consolidated.net

Coming in the
May/June 2020
print issue
of MSN

The Guide To Green
Environmentally Friendly Products


• Maintenance Chemicals

• Dispensers & Proportioners

• Floorcare Equipment
& Supplies

For further

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