Autonomous Technology: Opportunities, Challenges & Considerations For Proper Facility Maintenance

John Herrera

By John Herrera, Chief Revenue Officer at Maintex Inc.

The cleaning industry is undergoing a significant transformation due to innovations in autonomous technology. Advancements in robotics and artificial intelligence (AI) are revolutionizing how cleaning tasks are performed. Autonomous cleaning machines not only enhance efficiency, but they are redefining the roles human workers play in our industry.

Autonomous cleaning equipment, including robotic vacuums, floor scrubbers, and mops, are becoming increasingly prevalent in both commercial and residential settings. These machines are designed to perform repetitive cleaning tasks with minimal human intervention, significantly reducing the time and effort required for maintenance. The primary benefits of autonomous cleaning are:

• Efficiency and Consistence: One of the primary benefits of autonomous cleaning equipment is its ability to work continuously and consistently without fatigue. Machines can operate around the clock, ensuring that cleaning tasks are performed to high, consistent standards at all times.
• Labor: Autonomous equipment can be beneficial for businesses operating in regions with low unemployment rates, high labor costs, or a lack of trained floor care workers. More importantly monotonous tasks like scrubbing large areas can be performed by robots while human workers can focus on higher priority areas like entrances, restrooms, and public facing spaces. Autonomous machines can be scheduled to clean during off-peak hours, minimizing disruptions to daily operations and allowing businesses to allocate human resources to more complex and value-added tasks.
• Safety: Autonomous cleaning equipment also enhances safety in the workplace. Machines are equipped with sensors, AI, and advanced collision systems to navigate around obstacles and avoid collisions, further improving safety.
• Data-Driven Insights: Robotic equipment can provide valuable data and insights into usage patterns and productivity rates. Facility managers can access real-time data allowing for better management and planning. These data-driven systems typically are web-based, password-controlled websites documenting machine performance, productivity rates, routes and cleaning routines performed, and can even alert users to preventative maintenance needs.

While the benefits of autonomous technology in the cleaning industry are substantial, there are also challenges and considerations that need to be addressed.

• Initial Investment: The initial cost of acquiring and implementing autonomous cleaning equipment and smart dispensing systems can be significant. Businesses need to weigh the upfront investment against the long-term benefits and cost savings. However, as technology continues to advance and become more affordable, the barrier to entry is gradually decreasing.
• Integration with Existing Processes: Integrating autonomous technology with existing cleaning processes and workflows can be complex. It requires careful planning and coordination to ensure a seamless transition. Training for employees is also essential to ensure they can effectively operate and manage these advanced systems.
• Integration with Human Workers: Initially, humans can feel threatened by autonomous cleaning equipment, and it can create anxiety about their job security. Presenting robotic equipment as a partner that enables human workers to do more meaningful, productive work lessens these anxieties. An incredibly rewarding component of deploying autonomous technology is teaching line level employees new skills. Front line employees are generally tasked with managing and monitoring robotics. Learning new skillsets, like the applications to control robotic systems, make employees feel empowered and prideful in the responsibility they’re assuming.

The Future Of The Cleaning Industry

The integration of autonomous technology in the cleaning industry is set to continue growing, driven by ongoing advancements in robotics and AI. As these technologies become more sophisticated and accessible, their adoption will likely expand across various sectors, including healthcare, hospitality, retail, education, and building service contractors.

In the future, we can expect to see even more innovative solutions, such as drones for exterior cleaning tasks and AI-powered systems that can predict and address cleaning needs before they arise. The combination of autonomous technology and human expertise will create a more efficient, safe, and sustainable cleaning industry, ultimately improving the quality of service and overall cleanliness in various environments.

Maintex is a cleaning chemical manufacturer and janitorial supply distributor based in Southern California. We strive to be the most essential and trusted business partner to cleaning professionals. Visit www.maintex.com.