ISSA Show North America Set For November 17-21 At Mandalay Bay Convention Center In Las Vegas

There will be an abundance of educational sessions during this year’s ISSA Show North America. (Photo by Harrell Kerkhoff, Maintenance Sales News)

The annual ISSA Show North America is scheduled for November 17-21, 2024, at the Mandalay Bay Convention Center, in Las Vegas, NV. The 2024 show will offer networking, education, and product discovery opportunities at a time when collaboration and learning are essential. Staying up to date on the latest trends and solutions for cleaning, disinfection, and infection prevention — while also pursuing accreditation, training, and certification — further evolve the industry and change the way the world views cleaning.

Sponsored by ISSA and organized by Informa Markets, the 2024 ISSA Show North America will include over 650 exhibitors from across the entire cleaning ecosystem to showcase the newest products, tools, equipment, and technologies. The event addresses the critical need to enhance safety, sustainability, and efficiency in global sectors including food and dining, hospitality, health care, and more.

The annual gathering, held in conjunction with the Building Service Contractors Association International’s (BSCAI) Contracting Success Conference, will bring together a projected 14,000-plus registered professionals from over 80 countries. The expansive reach and continued growth underscores ISSA Show North America as a vital touchpoint to gain hands-on experience and education on new innovations, trends, and regulations in one of the most critical and indispensable industries in the world — all to better utilize resources to advance cleanliness.

“One of ISSA Show North America’s greatest values to the market is the ability to deliver highly qualified business opportunities across a variety of market sectors every year,” ISSA Show North America Lead Director Ed Nichols said. “Our industry partnerships allow us to bring a unique blend of distributors, suppliers and trusted brands together to utilize the most science-backed technology, research, and data, and to source all kinds of solutions to regulatory, labor, sustainability, and operational efficiency challenges.”

According to ISSA, North America has become the world’s largest cleaning industry market, significantly contributing to the international market. As this space expands, software continues to optimize automated processes to meet demand. New technologies showcased at the ISSA Show North America — such as artificial intelligence- (AI) assisted clean tech, autonomous AI-integrated service robots, and automated maintenance, repair, and operations (MRO) programs — are enhancing performance.

Meanwhile, this year’s ISSA Show educational sessions — covering business development, sustainability, career development, and facility operations and management — will provide valuable insights for the hospitality, health care, residential, commercial and industrial cleaning sectors.

These sessions will share best practices, solutions, and success strategies to deliver high-quality services, tailored to each sector. Specialized courses for facility service professionals, housekeeping management, facility supply sales, and residential cleaners will also address labor law compliance, informing the industry about regulations impacting cleaning companies to improve the quality and safety of cleaning services.

“ISSA Show North America is the single most important event in the cleaning and facility solutions industry,” ISSA Executive Director John Barrett said. “We’re excited to build on last year’s successful show and welcome back the entire industry to the fantastic Mandalay Bay Convention Center this November to elevate their knowledge, expand their network, and explore the latest innovative cleaning products and solutions.”

To attend the show this November, register at www.issashow.com.

Trade Show Days/Hours

The ISSA Show trade floor is where attendees will find the latest in cleaning technology, products and services. The trade show floor will be open Tuesday, November 19 through Thursday, November 21. Trade show hours are:

Tuesday, 10 a.m. – 5 p.m.

Wednesday, 10 a.m. – 5 p.m.

Thursday, 10 a.m. – 2 p.m.

Educational Sessions

Presentations, educational workshops, seminars and more at the 2024 ISSA Show North America are all designed to help solve challenges found within the global cleaning industry.

Relevant content and expert delivery will provide real take-aways for day-to-day success. No matter what industry segment attendees represent they can expect hard-hitting sessions, workshops, and certifications to elevate their knowledge and business.

Session track topics include:

  • Business Growth Strategies;
  • Technology & Innovation;
  • Leadership, Career & Talent Development;
  • Thought Leadership;
  • Distributor;
  • Facility Operations & Maintenance;
  • Residential;
  • Workshops; and,
  • Environmental, Social Responsibility & Governance (ESG) & Sustainability.

There are also Spanish language sessions offered.

ISSA Launches Inaugural Emerging Leaders Awards

ISSA has launched its inaugural ISSA Emerging Leaders Awards. The program is designed to recognize the brightest young talents from across the cleaning industry supply chain — manufacturers, manufacturer representatives, wholesalers, distributors, building service contractors, in-house service providers, residential cleaners, and associated service members — who are proven leaders in their field.

Participation in the program is a complimentary benefit for all current ISSA members and open to anyone employed by an ISSA member company and who will be younger than 40 years old as of November 30, 2024. Nominations for this year’s program ended on July 31. The winning submissions will be selected by the ISSA Emerging Leaders Committee and notified in early October.

“In recent years, we have witnessed an influx of fresh new talent in the cleaning industry,” ISSA Executive Director John Barrett said. “There’s no better time than right now to cast a spotlight on those rising stars. As an association, we have an obligation to acknowledge the amazing achievements of Emerging Leaders as we encourage them to continue to shine brightly and elevate our entire industry to new heights.”

The 2024 ISSA Emerging Leaders will be recognized in Las Vegas as part of this year’s ISSA Show North America. For more information, visit www.issa.com/EmergingLeaders.

Networking Social Events

The ISSA Show isn’t just about education and trade. It offers several opportunities for attendees to network and “live it up” during social events.

Here are just a few opportunities:

  • Residential Roundtables, Monday, November 18, 4:30-6 p.m.

Join residential peers for lively discussions during the evening roundtable event, with an energizing Q&A session about business operations.

  • NEW BSC Night Shift Networking at the Foundation Room, Monday, November 18, 7-10 p.m.

This evening of peer-to-peer networking, light appetizers, and interviews with the Cleaning & Cocktails podcast team will be provided by BSCAI, ISSA, ISSA Show North America, and sponsored by Spartan Chemical Company, Essendant, TMA Chemnet, Gofer Parts, Nilfisk, and Ameripolish. (US$75, BSCs only)

  • Rise and Shine: Orientation Breakfast for First-Time Attendees, Tuesday, November 19, 8-9 a.m.

Designed exclusively for first-time attendees this event provides an entry point to making the most of the ISSA Show experience. (Free to first-time attendees with all pass types)

  • Networking Breakfast for Distributors: Elevate Your Skills, Elevate Your Game, Wednesday, November 20, 8:30-10 a.m.

This Networking Breakfast will allow attendees to dive into the art of negotiation and communication with Mickey Bergman — a master hostage negotiator, two-time Nobel Peace Prize nominee, and author of In the Shadows. Sponsored by American Dish Service, Charlotte Products, Diversey, Eternity Technologies, Faultless Professional, and Gofer Parts. (US$50, distributors only)

  • Facility Manager/Facility Services Provider Happy Hour, Wednesday, November 20, 3:30-5 p.m.

Attendees will meet and network with facility service providers from a variety of industries. Sponsored by Gofer Parts, Staples Facility Solutions, and Trojan Battery.

Mandalay Bay Completes Convention Center Remodel

Host to many of the industry’s top-tier events and trade shows, Mandalay Bay Resort and Casino announced earlier this year the completion of a $100 million redesign of its 2.1-million-square-foot convention center in Las Vegas.

“The remodel, which is tailored to meet the needs and preferences of contemporary meetings and events, includes upgraded technology infrastructure, additional digital signage, and a fresh design that complements the resort’s tropical-inspired brand,” according to a press release.

“Meetings and conventions play a pivotal role in the success of Las Vegas, and the revitalization of the Mandalay Bay Convention Center demonstrates our commitment to this critical piece of our city’s foundation,” Mandalay Bay VP of Hotel Sales Ernest Stovall said. “Our goal is to evolve alongside the meetings industry to meet the needs of the modern customer. Based on invaluable insights from our customer advisory board, we crafted a space at Mandalay Bay that sets a new standard in excellence and reflects the future of modern meetings, events and trade shows.”

“The reimagined convention center has already successfully hosted some of the country’s most high-profile events and trade shows. Mandalay Bay Resort and Casino is set on 120 acres featuring Mandalay Bay Beach, a tropical pool paradise with real sand,” according to the release. “The Michelob ULTRA Arena, award-winning restaurants, exhilarating entertainment, unique shopping, Shark Reef Aquarium and the convention center combine to make Mandalay Bay a captivating Las Vegas resort destination. The resort offers three distinct hotel experiences: Mandalay Bay with 3,211 rooms and suites reflecting a modern tropical ambiance; Four Seasons Hotel, a AAA Five Diamond hotel offering 424 rooms and suites; and the luxury all-suite Delano Las Vegas.”

Mandalay Bay is operated by MGM Resorts International. For more information, visit mandalaybay.com.

ISSA Elects New 2025 Board Members

ISSA has announced the following individuals have been elected to serve on the 2025 ISSA Board of Directors, which will be led by incoming ISSA President Laurie Sewell, of Servicon.

  • Vice President/President-Elect: Scott Stevenson, KleenMark;
  • Executive Officer: Rachel Sanchez, Prestige Maintenance USA;
  • Manufacturer Director: Fabio Vitali, Sofidel;
  • Distributor Director: Nick Lomax, S.P. Richards Co.; and,
  • Manufacturer Representative Director: Mark Presho, Access Partners.

Returning Board Members

In addition to Sewell, the following board members are returning from the 2024 Board:

  • Past President/International Director: Matthew J. Schenk, Midlab;
  • Secretary: Adam Camhi, Sunbelt Rentals;
  • Treasurer: Tom Friedl, Hospeco Brands Group;
  • Canada Director: Brock Tully, Bunzl Canada Inc.;
  • BSC Director: Ricardo Regalado, Rozalado Services;
  • Distributor Director: Laura Ann Craven, Imperial Dade;
  • Distributor Director: Debbie Sardone, Speed Cleaning;
  • Manufacturer Director: Nicole Goulet, Diversey; and,
  • Manufacturer Director: Bill Simpson, Ecolab.

Outgoing Board Members

The following individuals complete their service on the board in 2024:

  • Matt Vonachen, Vonachen Group;
  • Michael Chiappe, California Janitorial Supply Co.; and,
  • Jay Shearer, Avision.

“On behalf of the entire ISSA team, I am thrilled to welcome our newly appointed directors to the 2025 Board. Their fresh perspectives and expertise will undoubtedly help propel the association forward,” ISSA Executive Director John Barrett said. “I also want to express my sincere appreciation to our returning board members for their unwavering dedication and commitment. Additionally, I extend heartfelt gratitude to our outgoing directors for their exceptional service and invaluable contributions to ISSA.”

ISSA invites all its members to greet the new board members when they officially take office at the ISSA General Business Meeting, scheduled for November 21, from 9 to 10 a.m., during ISSA Show North America 2024.

SCHEDULE AT A GLANCE

All times are in the Pacific Time Zone and all information/times/dates are subject to change.

SUNDAY, NOVEMBER 17

6:30 p.m.: IEHA Welcome Reception

MONDAY, NOVEMBER 18

8 a.m.: Workshops begin

9 a.m. – 4 p.m.: Education sessions

4:30 – 6 p.m.: ISSA Show Happy Hour & Residential Roundtables

6 – 9 p.m.: Housekeeping Olympics

7 – 10 p.m.: BSC Late Night Event

TUESDAY, NOVEMBER 19

7:30 a.m.: Workshops begin

9:15 – 10 a.m.: ISSA Spotlight Event & Awards

10 a.m. – 5 p.m.: EXPO OPEN

10:30 a.m. – 5 p.m.: Education sessions

5:15 – 7:30 p.m.: Canada Night

WEDNESDAY, NOVEMBER 20

8 a.m.: Workshops begin

8:30 – 10 a.m.: Distributor Networking Breakfast

10 a.m. – 5 p.m.: EXPO OPEN

10:15 a.m. – 3:30 p.m.: Education sessions

5:15 – 7 p.m.: Hygieia Awards Reception

THURSDAY, NOVEMBER 21

8:30 a.m.: Workshops begin

9 – 10 a.m.: ISSA General Business Meeting

10 a.m. – 2 p.m.: EXPO OPEN

10:30 a.m. – Noon: Education sessions

Noon: Industry Choice Award Announcement

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