Tips For Ballparks When It Comes To Providing Better Restrooms
For many Americans, summer would hardly be complete without at least one trip to the ballpark. In fact, in a survey of baseball fans who recently visited one of the nation’s 30 professional ballparks, GP PRO found that 92 percent were satisfied with their overall ballpark experience.
According to the survey, primary factors influencing a positive ballpark experience includes parking, concessions, the outcome of the game, concourse amenities — and the quality of restrooms.
“As a leading manufacturer of hygienic restroom solutions, GP PRO naturally focused on restrooms and the extent to which they affect the game-day experience,” according to a press release. “On the plus side, nearly three-quarters of survey respondents were satisfied with their ballpark restroom experience. Still, nearly half indicated that having a bad restroom experience would make them less likely to return to the venue, and just over 40 percent said it would make them less likely to buy concessions.
“As for what contributes to an unsatisfactory restroom experience, respondents called out long lines (53 percent), product outages (26 percent), and a general lack of cleanliness (22 percent).”
“These findings support what we’ve stated consistently — the restroom experience matters, particularly in high-traffic venues like sports arenas and ballparks, where fans pay a premium just to walk through the gates,” John Strom, vice president and general manager of innovation with GP PRO, said.
As for how to improve the restroom experience, Strom said, “One fan of the Major Leagues who responded to our survey suggested ballparks install ‘intelligent sensors to ensure that the restrooms are cleaned in a timely manner.’ I couldn’t agree more!”